In other words: Your claims processes are manual, non-standardized, cost too much time and are not fun. You're either using an outdated claims system or software that can do claims but wasn't made for claims.
Like you, most claims handlers are. Yes - even the greatest claims professionals know the problem and agonize over manual, inefficient, one-by-one processes. The truth is: No one has software that does the annoying stuff easily, and presents the exciting issues conveniently and clearly.
We're changing that with claimflow, the first software that saves time and makes it fun!
Claims processing without manual typing of documents, without duplication of work and without the tedious gathering and matching of information? Process frequency claims simply in the dark and instead focus fully on complex large claims?
THAT is the power of claimflow!
Both you and your customers can use claimflow from any device without local installation. Whether from your desktop, laptop, tablet or smartphone - claimflow's user interface makes work easier for you and your customers.
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Damage can be reported conveniently and easily via the integrated form - either by you, or directly by your customers. If desired, damages can also be reported directly via our API. Of course, we will take care of the connection for you.
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Incoming emails, claims documents and invoices can be processed darkly via the intelligent inbox if desired. Incoming mail is received, digitally prepared, sorted and assigned to the individual claim files. For missing data, you receive qualified suggestions that you can conveniently check and adjust.
Whether date, invoice amount, invoice number, account details or other invoice data - you will never have to type them out again. Our AI automatically extracts the data from your documents and prepares it in a structured manner for the next steps in claims processing.
If you wish, you can check, comment on and reduce vouchers at the level of individual invoice items. You receive audit proposals based on the underlying contractual conditions.
The corresponding audit reports are generated directly by the system and assigned to the claims file.
To make it easier for you to evaluate individual claims documents, we provide you with a range of information: from the formal cover check, the associated insurance conditions, invoice conformity and various plausibility checks.
Whether individual text modules, standardized notifications, or structured resubmissions - with our clever board tools, we free you from e-mail ping-pong, Excel long shots, and pendulum lists. If desired, we can also connect you to your partners and service providers via BiPRO or GdV interface.
Thanks to end-to-end digital processes, you can access comprehensive and arbitrary evaluations at any time. We call this Insurelytics, a portmanteau of insurance and analytics. In addition to the classic loss ratios, you can analyze the loss data in as much depth as you like at your own discretion.
Our entire system is 100% interface-capable and compatible with common industry standards.
You can use claimflow either as a full suite or only individual modules of the claims value chain.
In the full suite, we can get you productive within one week of order placement.
